Client Project Manager

Client Operations · Remote, Washington
Department Client Operations
Employment Type Full Time Salary
Minimum Experience Mid-level
Compensation DOE

 Now Hiring: Client Project Coordinator


Solve Problems. Have Fun.


StrataCore is an IT Infrastructure Broker in Seattle. You might not know what that means yet, but you will! We are an eclectic, enthusiastic, social team that focuses on achieving results while having fun! StrataCore places a high value on employee happiness and fulfillment, personally and professionally. We are a small company and regularly have opportunities to work on new and cross-departmental projects... we promise you’ll never be bored!


The Client Project Manager (CPM) will be responsible for providing project management and administrative support to the sales department in the form of quoting, managing provider deliverables, proposal generation, data entry, CRM management, and other projects aligned with the overall success of the sales team.


Strong organizational skills, a positive attitude, and sales drive are essential. The main goal is to support our sales team to win new clients, ensure client satisfaction, help grow business within the existing base of company-wide accounts, and increase profitability for the company.


This position is fully remote.


Necessary Skills:


The CPM must demonstrate excellent communication, interpersonal, client services, and time management skills. The CPM must consistently demonstrate the ability to self-motivate and perform in a non-structured environment.


Applicants should have a track record of excellence, a degree from an academically respected 4-year university, strong problem-solving and follow-through skills, ability to work independently, within teams, and interact with all levels of management and sales personnel. 


Job Duties:


  • Project manage pre-sales quoting process and proposal generation
  • Track sales activities in SalesForce.com and other sales support programs
  • Partner with sales team on complex opportunities to provide backup and support
  • Understand challenges and opportunities as they relate to each client and provider
  • Ensure the resolution of client concerns related to contracts, billing, and installation issues
  • Always look for ways to move opportunities/projects forward regardless of obstacles or challenges
  • Perform other duties as needed


Requirements:


  • Degree from academically respected 4-year university or equivalent Telecommunications experience
  • Excellent spoken and written English skills
  • Track record of excellence with strong problem-solving skills and proven ability to deliver results
  • Ability to work independently while also providing great collaboration with teammates
  • Aptitude for working cross-departmentally and interact with all levels of management and sales personnel


Our Philosophy


At StrataCore we have created an environment where everyone has the opportunity to succeed. An integral part of this success comes from the commitment we make to our employees and in return, the commitment we ask from them. We have established standards of conduct for working as a team as well as individually - each team member is required to practice the following:


  • Consistently demonstrate initiative and leadership with assignments, projects, and customers
  • Have a sense of urgency
  • Be passionate about work
  • Display constant curiosity
  • Aggressively pursue training, learning, and career advancement
  • Address every challenge with a proposed solution
  • Self-motivate
  • Be accountable and take ownership in projects and tasks


At StrataCore, we pride ourselves on comprehensive IQ/EQ testing for candidates.  During the interview process, we will invite candidates to complete a sequence of cognitive and behavioral assessments as well as speak with members of our team.


When applying, please include an English resume and cover letter briefly describing your work experience and your interest in working for StrataCore.

Thank You

Your application was submitted successfully.

  • Location
    Remote, Washington
  • Department
    Client Operations
  • Employment Type
    Full Time Salary
  • Minimum Experience
    Mid-level
  • Compensation
    DOE